iOS & Android
Software: Figma, Photoshop, Illustrator
Home services app UX research
About the product
Cloud enabled mobile application delivered on AMS with high availability design AI powered capability to recommend, schedule and pay for services. AI assistant. Secure with encryption, identity protection, MFA. API Topnotch people, awesome corporate culture, strong support and focus on the customer.
customer mode
supplier mode
My role
• Conduct user research to understand behaviors and preferences.
Develop intuitive user flows for a seamless experience.
Design detailed wireframes to establish the app's structure.
Create visually appealing interfaces for optimal user engagement.
Build interactive prototypes for thorough user testing and refinement.
Ensure the outdoor services app aligns with diverse user needs for a well-rounded user experience.
Competitors analysis
Google table
Key-findings
Features breakdown
User Flow
Core Functions
Job offer card
User will buy product by clicking this button easily without any irritation.
Supplier/Customer card
AI suggested suppliers which shows the account status, rating, option to book the service and the hourly price.
• Smart Supplier
• Recommendations
• Effortless Rescheduling
• Friend Referrals
• Connect with Acquaintances
• Invite Existing Providers
• Price Comparison:
• Weather-Triggered Recommendations
• Service Reminders
• Adaptive User Learning
Conclusion
The Outdoor Home Services App redesign successfully transformed user experience, aligning the app with the preferences and needs of our diverse user base. The iterative design process, guided by user feedback, played a crucial role in achieving a more user-friendly and visually appealing product. Ongoing monitoring and adaptation will remain integral to ensuring the app continues to meet evolving user expectations.
